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Youth at Work

When you start work for the first time – perhaps as a part time or casual assistant at your local supermarket or café, or maybe as a full time apprentice – your rights and responsibilities in the workplace can be a bit of a mystery. So it is no surprise that you have suggested ‘youth at work’ as a discussion topic here in the Australian Youth Forum.

The Government is keen to hear about your experiences – good and bad – at work. We want to know if you found the transition to paid employment easy or a challenge. Your ideas and experiences will tell us if there is anything else the Australian Government can do to help you out at this important time.

When you start your first job, you may be placed in a situation of needing to sign an agreement you might not understand. You may not know what your rights are and feel that you cannot ask your employer to change anything. You might also worry about your job security if you speak up against unfair treatment at work.

To give young workers more information about employment and workplace relations, the Government is developing a Young Workers’ Toolkit. The Toolkit will provide all the information young people need about starting work and getting on with their jobs. It will deal with some common questions that young people confront on a daily basis at work, including:

  • How do I find out how much I should be paid?
  • What can I do if I think I am not being paid correctly?
  • How do I bargain for my terms and conditions of employment?
  • What should I look for in an employment contract?
  • What is the difference between casual and ongoing or permanent employment?
  • Can I be required to do unpaid trial work?
  • What’s the difference between work experience, volunteering and paid work?
  • I feel I have been bullied and harassed at work – what should I do?
  • What meal or rest breaks am I entitled to?
  • My boss rosters me on late at night when there is no public transport to get home – what can I do?
  • What can I do if I have problems during a training placement or apprenticeship?
  • I think I have been dismissed unfairly – what can I do?
  • I am concerned I am being asked to do work that isn’t safe. What can I do?
  • I am an overseas student – do I have the same rights as local employees?

The Toolkit will give young people the facts when dealing with employers about your employment conditions. It will also tell you where to go for advice and support.

Your feedback on these issues will help make the Toolkit useful to young Australians, so please contribute your ideas:

  • What topics you would like to have covered as a part of this Toolkit?
  • When starting work, what questions do you and other young Australians have in relation to your rights and conditions at work?
  • What problems you have encountered in your workplace, and whether they were easy to resolve?
  • If you had any positive experiences in your workplace or in dealing with workplace problems that other young Australians can learn from?

By contributing your ideas now, you can help to ensure that the Government does all it can to protect the rights of young people in the workplace in the future.

Kate Ellis
Minister for Youth

What is this?

The ideas board is your chance to give your opinion about a certain topic that we're interested in. If you have a suggestion for a topic you would like covered you can suggest one here.

Submitting an idea

Submit your own idea on the topic and make a difference, or let your opinion be heard. Simply click on the Submit my Idea button below and off you go!

Vote on ideas

Browse through the ideas that others have submitted and vote for the best ones. The ideas with the most votes will be used to guide future policy and program development.

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    Peter Tatham - submitted 21/08/2009

    Instead of setting up one more web site why not use existing sites such as myfuture (myfuture.edu.au). It has over 20 million hits a month and could easily accommodate a young workers tool kit.

  • 7

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    joanne - submitted 4/08/2009

    Young workers are in the high risk group for workplace injury. Due to their lack of workplace experience, young peoples' first job usually involves unskilled or semi-skilled work, increasing their risk of injury. Young workers cannot successfully manage workplace hazards and assess risk without adequate OHS orientation, training and supervision. Knowing their OHS rights and responsibilities as well as tips on the types of OHS questions to ask supervisors will help keep young workers safe.

  • 4

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    Mary - submitted 20/07/2009

    A Toolkit of some description is an excellent idea, however, like most of these ideas, it's bound to fail if it's not readily available. I think one of the most important things is for it to be accessible to the people it's aimed at. A website for instance, is a good idea, however when there's a large majority of young people out there who don't have access to the internet, then it's a little pointless. Not to mention, sometimes it's nice to have a hard copy of something. Then you can flick throughm make notes, fill things out and take it with you when you need it.

    I also think, in terms of how things are set out and such that everything needs to be clear and straightforward. Graphics are important, but so, for that matter are things like the font and headings and such. Everything needs to be set out clearly and well organised so you can get to exactly what you need when you need it and not have to sort through a whole heap of stuff you don't need. The language needs to be pretty basic aswell. You can say something clearly and concisely without having to use words that are all over 4 syllables in length. Technical language and terms are good - when necessary. But if you don't have to use them, don't. It's not helping anyone if they need to find and understand information quickly.

    In regards to what it should contain, well, Tax has always been a big issue for me. I think all that sort of stuff really needs to be broken down.

  • 10

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    Monique - submitted 13/07/2009

    I think the ‘Young Workers Tool Kit’ needs to give information that is relevant to each State/Territory. When Government information tells the reader to refer to specific State /Territory rules not provided in the information, the help given seems minimal.

    Considering the tool kit will provide information for youth starting a job why not include some basic information such as:

    Possible ways of finding employment
    Benefits of casual, part-time employment
    General approaches to etiquette including standards e.g. dress
    How to obtain a tax file number and why it is needed
    Discuss the yearly tax process including what the employee needs to do
    I think information on superannuation needs to be included too.

    Also, provide graphics of interest in the material and use a variety of pictures of young people in workplace from different ethnic backgrounds and locations including remote. Don’t use loads of text or complex language because it gets boring. Engage youth to design the material. Graphic design students often produce some great media.

    I think it is important that the community values different jobs and encourages youth to seek employment in often perceived ‘mediocre’ jobs. This builds experience and often hard working ethics.

  • 6

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    mandy - submitted 6/07/2009

    the kit should explain that you have rights, and how you can find out about them, but it should also be realistic - most young people have no real bargaining power in their first job, and without help from someone like a union, cant exercise their rights.
    - it should explain what a union is and how you can join one/get involved with one/get help from one , and that you cant just wait until you have trouble and then try and join.
    - it should explain the role of others in the workplace, and in the Industrial Relations system, and who
    - the government should also sponsor talks in schools from unions so that students start to learn something about their rights, and how to protect themselves, and work with colleagues, before they get their first job.
    - this basic stuff should go back into the school curriculum as well - school prepares you for so many things, but not such an important thing as employment and employment rights.

  • 3

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    Daniela - submitted 29/06/2009

    I was treated unfairly for ages in my first and current job.
    Us as workers did not know what to do.
    We did not know what union we were under, if any.
    The family business was a franchise, and is now independent.
    How do you stand up against them in that case?
    Without jeopardising your job?

    Eventually we made anonymous complaints to the government about no pay slips etc. standard rights. I went over a whole year without knowing what i was being paid.
    We still often get sorts of 'threats' about asking for days off during holidays for family commitments, once again, jeopardising our jobs.

  • 6

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    Ross - submitted 28/06/2009

    Why not encourage the unions to provide employment services. With the baby boomers retiring in the next 10 years, we need gen y to have a positive work experience as they will be supporting all these retirees.
    If the unions run training days, host the recruit into the job, negotiating and monitoring "first job users" (like first home buyers), the employer registers the job with the union, the union finds candidates from those who register and we get our first job under the umbrella of the union, with the union ending up with a new member. After all, unions were started to protect us from employers.
    A pack from government doesn't make sense - a website maybe but a friendly unionist sponsor helping new starters settle into a job, that could be of use.

  • 5

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    Anonymous - submitted 25/06/2009

    I can remember several jobs when i was a teenager where they asked me to come in for a "trial day". I never got paid, or got a call to come back. One place even paid me in tacos!!!
    They totally took adavntage of me as i did not have the skills at the time to be assertive with them and demand payment even if i didn't get the job.

  • 11

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    Ashley - submitted 25/06/2009

    I think the "toolkit" is a fantastic idea!

    Some things to include:
    - Pay scales (I have had many friends who were underpaid in their first job)
    - An explanation of superannuation and tax terms in employment contracts (things like tax free thresholds etc, when I started my first job I had no idea what they are.... and still don't really)
    - A go to guide if you have problems. I had an instance where I was working full time for the four months over Christmas, and my employer said that I was not entitled to break pay, my parents said I should be being paid but I wasn't sure who I go to ask
    - An example / scenario of a successful way of an employee being assertive to their boss about when they can work. I and many of friends have felt somewhat pressured into working when they don't want to, and we don't really know how to be assertive to employers.

    That is all of my top of mind thoughts.
    Great work on the AYF and great topic!
    Keep it up :)

  • 1

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    Tiara - submitted 24/06/2009

    Extend the section for international students to also include those on other temporary visas, such as the Bridging Visa (while waiting for PR) or Graduate Temporary Visa. There are quite a few young people like myself under those visas who could use some help in knowing our rights and responsibilities.


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